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- Error Fixes - Browser Estensions
- Error Fixes - Android
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Error Fixes - Windows & Mac
How to fix "UrbanVPN setup ended prematurely" error
If you encounter the “UrbanVPN setup ended prematurely” error during installation, consider the following solutions:
- Insufficient Admin Privileges:
- Ensure you have administrative rights on your Windows account.
- If not, run the installation under a different Windows user with admin privileges.
- Alternatively, right-click on the installation file and select “Run as administrator” to initiate the installation.
- Permission Denied during Installation:
- If you accidentally denied UrbanVPN installation permission during the setup process, re-run the installation.
- Pay careful attention to the prompts and ensure that you grant the necessary permissions for a successful installation.
How to fix "The downloaded update size does not match the size specified in updates configuration file" Urban VPNerror
While this issue is rare, it can occur when the update file doesn’t download correctly. Follow these steps for a simple solution:
Restart Urban VPN:
- Close Urban VPN completely.
- Restart the application.
This straightforward approach often resolves the problem. If the issue persists, consider checking your internet connection as well.
How to fix Urban VPN "Connecting to {Country} has failed" error
Encountering the “Connecting to {Country} has failed” error on Urban VPN may be due to one of the following issues:
Issue 1: Broken or Disconnected Internet Connection
How to fix it:
- Check the internet connection to ensure it is active and properly connected.
- For Windows users, utilize the “Network diagnosis tool.” Mac users can use the “Wireless Diagnostics” feature.
- Open Urban VPN and connect to your desired location.
Issue 2: Conflicting VPNs on Your Device
How to fix it:
- Disable other VPN or proxy applications installed on your device.
- Open Urban VPN and connect to your desired location.
By addressing these issues, you should be able to resolve the “Connecting to {Country} has failed” error on Urban VPN.
How to Fix "Connection to {Country} was Terminated" Urban VPN Error
Encountering the “Connection to {Country} was terminated” error on Urban VPN may be due to one of the following issues:
- Your internet connection dropped/stopped working.
- Sporadic glitches in the internet connection.
- An extremely rare technical issues with the server.
How to fix it:
- Fix Your Internet Connection:
- Ensure your internet connection is stable and properly connected.
- For Windows users, utilize the “Network diagnosis tool.” Mac users can use the “Wireless Diagnostics” feature.
- Open Urban VPN and connect to your desired location.
- Wait for Auto-Reconnect:
- Wait a few seconds for the auto-reconnect feature to re-establish the connection automatically.
- Choose Another VPN Location:
- If the issue persists, try selecting another VPN location.
How to fix "Urban VPN connection failed"
Encountering the “Urban VPN connection failed” error on Urban VPN may be due to one of the following issues:
Issue 1: Unstable internet connection
How to fix it:
- Check the internet connection to ensure it is active and properly connected.
- Relaunch Urban VPN and connect to your desired location.
Issue 2: You may have more than 1 VPN App running
How to fix it:
- Disable other VPN or proxy applications installed on your device.
- Open Urban VPN and connect to your desired location.
Error Fixes - Browser Estensions
Fix "Urban VPN connection error"
Encountering the “Urban VPN connection error” error on Urban VPN may be due to the following issues:
Issue 1: No Internet connection
How to fix it:
- Check that you have a stable internet connection.
- Open the Urban VPN browser extension and connect to your preferred server location.
Issue 2: You may have more than one VPN / proxy extension on your browser
How to fix it:
- Step 1- Disable other proxy/vpn extensions
- On Google Chrome:
- Go to chrome://extensions/
- Disable other VPN or proxy extensions.
- On Firefox:
- Go to about:addons
- Disable other VPN or proxy add-ons
- On Edge:
- Go to edge://extensions/
- Disable other VPN or proxy extensions.
- On Google Chrome:
- Step 2: Open the Urban VPN extension and connect to your desired location.
Fix "Urban vpn is connecting but not working"
Encountering the “”Urban VPN is connecting but not working” error on Urban VPN may be due to the following issues:
Issue 1: Connect to another server
How to fix it:
- Check that you have a stable internet connection.
- Open the Urban VPN browser extension and connect to another server location.
Issue 2: You may have more than one VPN / proxy extension on your browser
How to fix it:
- Step 1- Disable other proxy/vpn extensions
- On Google Chrome:
- Go to chrome://extensions/
- Disable other VPN or proxy extensions.
- On Firefox:
- Go to about:addons
- Disable other VPN or proxy add-ons
- On Edge:
- Go to edge://extensions/
- Disable other VPN or proxy extensions.
- On Google Chrome:
- Step 2: Open the Urban VPN extension and connect to your desired location.
Error Fixes - Android
Location is missing in Urban VPN
If you encounter the issue of a missing location on Urban VPN for Android, follow these steps based on your account type:
Free Android Version:
- The missing location indicates that it has reached its maximum user limit.
- Wait for a few minutes and try again.
Premium Account:
- Re-launch the Urban VPN application.
- Attempt to access the desired location again.
- If the issue persists, contact Urban VPN support for assistance.
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